Missed calls and unbooked leads create invisible revenue loss.
Fractional COO for home services
A cleaner operating system for contractors tired of revenue leaking between departments.
More demand will not fix missed calls, unclear handoffs, open estimates, dispatch confusion, or membership renewals without a daily follow-up system. GMHS turns the leaks into a weekly action board.
Find the revenue leaks before buying another lead.
Where the leaks show up
More leads will not fix a broken operating system.
Contractors and managers usually recognize the same leaks: reports that do not match booked revenue, follow-up that depends on memory, and CRM data the team does not trust.
Estimate follow-up, callbacks, dispatch notes, and memberships live in different places.
CRM fields, task accountability, and reporting do not match how the team actually works.
How GMHS works
The GMHS operating bench connects marketing, sales, operations, retention, and CRM.
GMHS maps the revenue workflow from first call to completed job, review, membership, and repeat service, then installs scorecards, meeting rhythm, SOPs, and leadership-level decision points.
Revenue workflow map from lead to renewal
Weekly operating scorecard and action-board cadence
SOPs for call handling, dispatch handoff, estimate follow-up, renewal outreach, and reactivation
CRM field and pipeline cleanup requirements
What you leave with
A practical action list, not a vague recommendation.
The Growth Diagnosis turns the first conversation into a concrete service-fit read and a 30-day operating priority list.
Revenue leak map
Where the business loses demand between calls, bookings, estimates, sold work, memberships, reviews, and reporting.
CRM and tracking read
What the client CRM can prove today, where source tracking loses accountability, and what the weekly management view needs to show.
Next best service path
Whether the first move should be CMO, COO, sales training, CRM optimization, retention, Google, website, or inside sales.
Operator proof behind the advice.
GMHS is built from operating work across HVAC contractor accounts, home-service inside sales, membership recovery, CRM workflow design, and revenue operations. The diagnosis turns that experience into a practical action path for your business.
Revenue under advisory across HVAC and home-service contractor accounts.
Portfolio management, ROI tracking, CRM workflows, collections, retention, and campaign accountability.HVAC contractor book of business supported across residential and light commercial markets.
Contractor channel, distribution, pricing, product availability, and field constraints.Inside-sales performance scaled from $2.2M in under nine months.
Sales SOPs, coaching, territory alignment, and accountability systems.Membership accounts saved through a recovery workflow.
$160K+ in revenue recaptured through retention accountability and follow-up.FAQ
Questions contractors ask before a Growth Diagnosis.
Do you replace an operations manager?
No. GMHS supports leadership and management by clarifying workflow, accountability, scorecards, and follow-up. The goal is to make the existing team easier to manage.
How fast do we see the first issues?
The first diagnosis looks at missed calls, open estimates, memberships, callbacks, dispatch notes, and CRM reports so the first action list is practical from week one.
Can this include marketing and sales problems too?
Yes. The COO seat is built to connect marketing demand, sales conversion, dispatch capacity, service delivery, retention, and reporting.
Growth diagnosis
Find the revenue leaks before buying another lead.
Submit the basics and the first conversation can focus on the revenue leaks, service-fit path, and CRM implementation work that matter most.
Book a Growth Diagnosis and leave with a clear next-step recommendation. CRM context helps scope ServiceTitan or current-system implementation needs. The first output is a practical 30-day action plan.