Leads are coming in, but booking rate, close rate, or average ticket is not where it should be.
Home services sales training
Turn the demand you already paid for into booked calls, sold work, and retained members.
Sales training is not a motivational meeting. It is a practical operating system for call handling, option presentation, estimate follow-up, membership offers, and manager coaching.
Find the revenue leaks before buying another lead.
Where the leaks show up
More leads will not fix a broken operating system.
Contractors and managers usually recognize the same leaks: reports that do not match booked revenue, follow-up that depends on memory, and CRM data the team does not trust.
Technicians and advisors avoid membership, financing, or option conversations.
Follow-up happens inconsistently because CRM tasks and manager review are not tight enough.
How GMHS works
The GMHS operating bench connects marketing, sales, operations, retention, and CRM.
GMHS reviews calls and outcomes, writes practical talk tracks, runs roleplay, installs scorecards, and connects coaching to the same CRM/action board managers use to manage revenue.
CSR booking scripts and call-scoring criteria
Technician, advisor, and installer roleplay plans
Objection handling for price, timing, financing, repair vs. replace, and memberships
Manager coaching scorecard for booking, close, average ticket, and membership attach
What you leave with
A practical action list, not a vague recommendation.
The Growth Diagnosis turns the first conversation into a concrete service-fit read and a 30-day operating priority list.
Revenue leak map
Where the business loses demand between calls, bookings, estimates, sold work, memberships, reviews, and reporting.
CRM and tracking read
What the client CRM can prove today, where source tracking loses accountability, and what the weekly management view needs to show.
Next best service path
Whether the first move should be CMO, COO, sales training, CRM optimization, retention, Google, website, or inside sales.
Operator proof behind the advice.
GMHS is built from operating work across HVAC contractor accounts, home-service inside sales, membership recovery, CRM workflow design, and revenue operations. The diagnosis turns that experience into a practical action path for your business.
Revenue under advisory across HVAC and home-service contractor accounts.
Portfolio management, ROI tracking, CRM workflows, collections, retention, and campaign accountability.HVAC contractor book of business supported across residential and light commercial markets.
Contractor channel, distribution, pricing, product availability, and field constraints.Inside-sales performance scaled from $2.2M in under nine months.
Sales SOPs, coaching, territory alignment, and accountability systems.Membership accounts saved through a recovery workflow.
$160K+ in revenue recaptured through retention accountability and follow-up.FAQ
Questions contractors ask before a Growth Diagnosis.
Is this only for comfort advisors?
No. The program can cover CSRs, inside sales, technicians, installers, advisors, and managers because each role affects conversion.
Do you provide scripts?
Yes. Scripts are included, but the bigger value is practice, review, manager feedback, and CRM follow-up that keeps the behavior alive.
What should we track?
Start with booking rate, show rate, close rate, average ticket, follow-up rate, membership conversion, financing usage, and revenue per field hour.
Growth diagnosis
Find the revenue leaks before buying another lead.
Submit the basics and the first conversation can focus on the revenue leaks, service-fit path, and CRM implementation work that matter most.
Book a Growth Diagnosis and leave with a clear next-step recommendation. CRM context helps scope ServiceTitan or current-system implementation needs. The first output is a practical 30-day action plan.